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Arizona Department of Economic Security (DES), Unemployment Office

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DES Employment

Challenge: With sudden upsurge in people filing for unemployment insurance at the start of the COVID-19 crisis, the department quickly needed to get supplies of their Unemployment Filing Instructions booklet into their offices throughout the state.

Solution: The ACI Print Shop, within the ASPC-Perryville complex, had been printing the brochures for years. But with near full employment for the last few years there was little need for them. Fortunately, the Print Shop still had the digital files (InDesign) for the brochure and was able to quickly make updates to it with instructions from the DES representative. Within hours, the first batch of updated Unemployment Filing Instructions booklets was rolling off the presses.

By the end of the week, state employment offices started to get supplies of this important 24-page, 5″ x 7″, one-color booklet. In the following weeks more than 60,000 copies were delivered. As the state un-employment rate continued to surge the ACI Print Shop was able to keep DES in supply of this critical Unemployment Insurance Benefit Booklet.